Description based on the Specified Commercial Transactions Act
| Business name | monco |
| Operation Manager | Kayoko Oguro |
| location | 4-6-6 Taishido, Setagaya-ku, Tokyo |
| TEL | 050-5316-5191 |
| email address | contact@monco.me |
| URL | monco.me |
| Sales price | The price displayed on the product page (tax included) |
| Incidental costs other than the product price | Shipping fee and cash on delivery fee |
| Payment method | Various credit cards/Amazon Pay/Google Pay/Apple Pay/PayPal/Payday (postpaid) |
| Payment period | Credit card: When your credit card company bills you Google Pay/Apple Pay: When billed by each credit card company registered to each account Paidy: Set payment deadline |
| Delivery time of products, etc. | 3-4 business days from order |
| Return policy and conditions |
If you would like to return or exchange an item, please contact us via "Contact Us" or email us at order@monco.me. Returns and exchanges are only accepted for unopened, unused items, and must be made within 7 days of receiving the item. Please note that if you wish to return or exchange an item for your own reasons, you will be responsible for both shipping and handling fees. If there is any damage during delivery, or if the product is incorrect or defective, we apologize for the inconvenience. Please contact us by email at order@monco.me. We will process the exchange as soon as possible, and we will cover both shipping and handling fees. If the product you are looking for is out of stock due to limited quantities, we will refund your money. Thank you for your understanding. |